[Dshield] Anybody know how to get Trend Micro to fix their adware defs for Housecall?

[Paul Ferguson]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

- -- "Brenden Walker" <BKWalker at drbsystems.com> wrote:

>I'm hoping someone can help.  Hopefully this isn't too far off topic
>(I'm sure it'll be bounced back if it is).  
>
>The Trend Micro 'Housecall' website is identifying the registry keys we
>use for storing configuration and the like as 'Adware.Delfin'.
>According to Symantec's site
>http://www.symantec.com/security_response/writeup.jsp?docid=2004-050515-59
>39-99&tabid=2 >this adware doesn't use the same registry locations at all.
>
>I only found one other adware scanner that seems to report
>HKLM\Software\DSI as belonging to this particular adware (Ewido) but at
>least they responded to my requests.
>
>I tried various contact methods with Trend Micro, not much luck except
>very poor english canned responses (or so they appeared to be).
>
>I'd rather not have to update the our software which has been using this
>key for close to a decade now. 
>
>Thanks for any tips.  
>
>(and to the moderator, no need to explain if this doesn't fit).

If you could provide _specific_ details of the issue to me privately,
I will ensure that it gets addressed.

Thanks,

- - ferg (Trend Micro)

-----BEGIN PGP SIGNATURE-----
Version: PGP Desktop 9.6.3 (Build 3017)

wj8DBQFG8Gwyq1pz9mNUZTMRAlx4AKC+o9TqgSXppKDOptR1vPu4MjrgCQCfVp2b
YOjRHBp3svMzZEQAU0v3ToA=
=meX6
-----END PGP SIGNATURE-----



--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/