[unisog] Content Monitoring and/or Filtering

[Chris Edwards]

On Mon, 19 Nov 2007, Hall, Rand wrote:

| The pr0n argument is a non-issue. I think the most common abuse today is
| just plain old surfing. That's where the ROI is. Drop a monitor on your
| network right now and you'll see employees reading ESPN, watching
| YouTube, updating their quilting blog, and doing their Christmas
| shopping on Amazon.

Yes, but I'm not convinced this is an IT issue.  Time-wasting on the job 
(in whatever form it may take - websurfing, doing the crossword, chatting 
on the phone or in the coffeeroom) should be addressed, in the first 
instance, as a management-of-staff issue.

In other words, is the person's performance meeting the levels expected of 
the job ?  And if not, then why not, and what changes can be made to 
improve matters.  Has their line manager asked them to pull their socks up?

Our view is only once such avenues have been explored that's it's 
appropriate to involve the IT department in checking proxy logs etc. 
(which itself requires high-level authorisation).

Chris

--
Chris Edwards, Glasgow University Computing Service