[unisog] cornell.edu blog being used for spam - and now virginia.edu as well

[Russell Fulton]

rackow at mcs.anl.gov wrote:
> Depending on what is going on... 12 hours is almost no time at all.
> Put yourself into the situation.
>
>   

Franks initial post was about 12 hours *without response*.  Not that it
may take more than 12 hours to fix something -- in this business
everyone knows that even simple things some times take time.  

I have a question for Frank (and the rest of you too ;)  Would having
abuse|security mail directed to a procmail script which gives and
automated response as well as stuffing the messages into the appropriate
mail boxes be of use.  This is something that I know some groups do and
something that has been on my to do list for some time.  Ideally the
message should establish what can be expected:

Thanks you for sending email to ....

Mail sent to this address should reach a human within X hours during
business hours (9 - 5 XST) and Y hours at other times.

If the matter is really urgent please contact ....

------------------------------------------------------------------------------------------------------

Does anyone have a procmail script (or other script) to do this sort of
thing.   Sending sms or paging a bonus ;)

Russell