[Dshield] Consensus Question

Kenneth Coney superc at visuallink.com
Thu Dec 4 04:50:40 GMT 2003

I tell them they are probably compromised and any personal information or 
secret emails, anything they don't want someone else to see has probably 
been viewed by someone because they let a virus in, especially if there is 
more than one.  Sometimes we find strange files (music, games, etc.) and 
virtual drives they know nothing about on the machines.  (Often there is a 
grand kid somewhere around.)  Of course in some cases the owners of the 
machine has no credit card, no one writes to them, and they have no 
personal information.

Subject: [Dshield] Consensus Question
From: "Paul Marsh" <pmarsh at nmefdn.org>
Date: Wed, 3 Dec 2003 09:10:51 -0500
To: <list at dshield.org>

Morning All:

   This has been on my mind for awhile now and even more last night while
I was working on a customers box that was infected with Bugbear along
with a few other nasty little bugs.  With all the Viri and Trojans
running around these days for the most part an average user is unknowing
and unprotected which inevitability ends them up being infected and
compromised.  What do you tell them when you return the box?  I don't
know if it's over kill telling them that they should really think about
changing credit card numbers, password and take a good hard look at what
personal information is/was on the box.  What is the general consensus
of the list?

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