[Dshield] Unable to submit reports to DShield.org

Dave Simmons s67bigdave at verizon.net
Sun Jun 29 21:04:38 GMT 2003


Hello,

When trying to submit reports to DShield.org using VisualZone, I get the 
following error message:

Writing E-mail.
Connecting to mail.dshield.org.
Status: Resolving hostname mail.dshield.org.
Status: Connecting to 65.173.218.103.
Status: Disconnecting from 65.173.218.103.
Status: Not connected.
Socket Error # 10051
Network is unreachable.

An error occured while trying to submit the intrusion report to 
reports at dshield.org.

Please check your internet connection and verify that the DShield settings 
in the VisualZone configuration window are correct.


When I use the DShield Universal Firewall Client, the submissions seem to 
work, sometimes.

clip from log...
2003-06-29 12:01:07 AM (ZoneAlarm) Converted 57 lines. Last line: 
2003-06-28 23:11:02 -07:00 -noui
2003-06-29 12:01:54 AM Email sent to report at dshield.org.  57 log lines
2003-06-29 01:15:13 PM (ZoneAlarm) Converted 12 lines. Last line: 
2003-06-29 12:32:20 -07:00
2003-06-29 01:16:19 PM Email sent to report at dshield.org.  12 log lines
end clip...

However, I am receiving no feedback from DShield, no Daily DShield Report, 
no submit confirmation, nothing. The last daily report that I received was 
on the 23rd of June.

clip from log...
2003-06-20 02:35:20 AM Unable to send email (Error code    = -2 Error 
message = "Bad SMTP server address" Error info    = "smtp.verizon.net" )
...
2003-06-23 12:29:29 AM Unable to send email (Error code    = -3 Error 
message = "SMTP server error response" Error info    = "553 Authentication 
is required to send mail as <s67bigdave at verizon.net>" )
2003-06-23 12:30:57 AM Unable to send email (Error code    = -3 Error 
message = "SMTP server error response" Error info    = "" )
...
2003-06-24 06:01:00 AM (ZoneAlarm) Converted 5 lines. Last line: 2003-06-24 
01:12:32 -07:00 -noui
2003-06-24 06:01:00 AM Unable to send email (Error code    = -2 Error 
message = "Bad SMTP server address" Error info    = "mail.dshield.org" )
end clip...

My ISP has changed it's SMTP server from smtp.verizon.net to 
outgoing.verizon.net, and now requires authentication. And, it seems that 
none of the client programs are setup to do authentication. Changing the 
Outgoing Mail in the clients to mail.dshield.org doesn't seem to work properly.

Any ideas? Other than a change in ISP. Where do I start looking for my 
errors, or other problems?

What file(s)/info would I send to reports at dshield.org using my regular 
e-mail program and e-mail account? (Should be the way that I have to go.)

tia


Dave Simmons
789WU/2yrs   fiawol
-------------- next part --------------

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.493 / Virus Database: 292 - Release Date: 6/25/2003


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