[Dshield] New spammer tactic...

Doug White doug at dwhite.ws
Sat Mar 15 01:34:39 GMT 2003

I sympathize with your dilemma, however, you are blaming the messenger.  As a
Verizon customer, you could probably do far more good for the community by
directing your rant to Verizon's customer service.  They are much more likely to
listen to you than pay attention to abuse reports.  They need to secure the open
relay, and become more aggressive in enforcing their own TOS.
The very reason blacklists are in existence is due to the non-responsiveness of
service providers in enforcing their own Acceptable Use Policies.  IMHO that
Verizon will work a little harder to clean up their own act when they start
losing customers and revenue from legitimate customers such as you.
Email spamming has reached such huge proportions that any number of entities are
attempting to keep it our of their in-boxes via technology.  Of course we all
realize that technology is not perfect in every case,  but I, for one, support
its application to eliminate, or at least reduce the bandwidth stealing junk
email.  We all realize that the more aggressive the blocking, the more
legitimate mail becomes victim.

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----- Original Message -----
From: "Chateauneuf" <dupape at bellatlantic.net>
To: "General DShield Discussion List" <list at dshield.org>
Sent: Friday, March 14, 2003 6:03 PM
Subject: Re: [Dshield] New spammer tactic...

| At 10:59 PM 3/13/2003 -0600, Tod Beardsley authored the following:
| >Jon R. Kibler wrote:
| >
| > > The problem is that some of the DNSBLs will give a high level hit on
| > > ANY IP -- simply based upon the ISP that owns the netblock's having
| > > any customer that is a well know spammer.
| >
| >So... you upgrade your ISP to one with some sense. I don't see the
| >problem here.
| It's not that simple. The bls are totally out of control IMO. I happen to
| be a Verizon customer. My only other broadband alternative is RoadRunner
| and EarthLink Cable and I have had the same 4 e-mail addresses for five years.
| Now, there are two problems with Verizon. Not only do they have notoriously
| unreliable servers but one is an open relay and if you hit it on outgoing
| mail and your recipient happens to be on a BL it fries AND you may not even
| be aware of it, depending upon the receiving ISP.
| I have better results sending SMTP direct. We use 602Software'sLanSuite and
| it works out great. My Static IP is listed on two block lists; Osirusoft
| and 5-10-sg. The mail server is set up to require authentication and most
| other ports are blocked so relays are nearly impossible.
| Well my IP (which I have had for five years) used to resolve to
| 151-202-16-167.username.bellatlantic.net. Now it is part of a Verizon pool.
| No matter how many polite e-mails I write to Joe Jarred or web forms that I
| fill out, I cannot get off the Osirus Block list. They consider it a
| dial-up. Of course it doesn't occur to them that nobody would complain if
| they had a dynamic IP that might change in an hour or so.
| 5-10-SG is a different problem. I wrote to them via Verizon and, of course,
| it hit the wrong server and bounced back. So, using Hotmail, I forwarded
| the bounced message, explaining the issues. Last night they attempted to
| connect to my mail server (according to the logs). Since they were unable
| to connect without a password, they seem to have concluded that I don't
| have a mail server. I sent them the lines from the log this morning but
| haven't heard back from them.
| The point is that many people are being unnecessarily inconvenienced by
| people who yield enormous power without oversight, consistent guidelines,
| processes that they publish and follow or even any certainty of fairness. I
| suspect that one way to guarantee that you remain on the Osirus list is to
| send annoying mail (which they will post to their web site).
| End of rant. End of sermon but I am a Quality Management Consultant and
| pretty good at what I do. If I have learned anything it is that quick,
| expeditious fixes usually do more harm than good.
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