[Dshield] Fwd: ALERT: Your email has not been received by eBay.(KMM90984046V82225L0KM)

fkamp@comcast.net fkamp at comcast.net
Tue Sep 23 13:46:43 GMT 2003


Keith,

Have you tried telling them of your concerns?

It could be that you are technically more capable than the people they employ.

They might welcome your insight.

Regards,
Frank Kamp


Keith Bergen wrote:

> <rant>
> Well, here I was diligently reporting the problem to Ebay.
> Knowing how Outlook worked, I created a new message to
> spoof at ebay.com, and then attached the original message. This
> would allow them to view the original message intact. For
> those that use Outlook, if you simply forward the message,
> you get none of the useful header information.
>
> Then I get this gem of a message back from them saying they
> will only accept the message as a forward, and that they
> don't want it altered any way. I think this is rediculous. If
> I simply forward it, it will be altered! The way that I sent
> it was unaltered.
>
> It's no wonder that people can easily dupe the Ebay customers
> when Ebay does little to help them.
>
> Oh yeah, they also provide a web interface for submitting the
> problem email. How are you supposed to paste a graphical
> message into a text box? And if you pasted the source, then
> they wouldn't have the graphical image that contains the
> original message?
> </rant>
>
> Keith.
>
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