Active Directory Web-Based Password Reset

Jason Brooks jbrooks at
Tue Nov 18 15:09:24 GMT 2003

We are looking at implementing a web-based password reset system for our 
entire campus.  This would allow us numerous enhancements and security 
benefits without requiring a 24 hour help desk staff.  I know that there 
are disadvantages to such a system.  Our initial plan is to develop one 
in-house.  So doing, we don't want to reinvent the wheel, or follow others 
into known pitfalls.  So, what I am requesting is any advice, war stories, 
suggestions, pitfalls, etc you can muster.


Jason Brooks
Information Security Technician
116 - B Coyner
Longwood University
201 High Street
Farmville, VA 23901
(434) 395-2796

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