[unisog] AOL rejects forwarding?

Brenden Conte conteb at rpi.edu
Tue Nov 2 20:36:43 GMT 2004

It looks to me as if you're domain/IP has been reported too many times
as the source of spam (incorrectly, since you're forwarding).

This is a larger problem that I havn't heard a good solution to -
forwarding all mail for a user, then having that user report spam
messages as such to RBLs or ISPs, and since you're last on the header
list, you're marked as the spammer.


On Tue, 2004-11-02 at 12:52, Joseph Brennan wrote:
> We noticed that AOL was starting to refuse mail from our incoming
> mail system.  These are the hosts that handle incoming mail to
> columbia.edu.  They send mail when the columbia.edu address forwards
> delivery to another address.  So the mail in question is mail from
> outside that we are forwarding to AOL addresses.  This mail is
> filtered for spam and executables first-- not all is re-sent.
> The result of an inquiry to AOL is the message below.  This appears
> to mean that our users can no longer forward mail from outside to AOL.
> We will need to publicize this and to find a way to alert users on
> an ongoing basis.
> Of course I will call the phone number given to see whether they
> actually read my request.
> In the meantime, I would like to know whether any other edu's are
> in this situation.  You might have to have separate inbound and
> outbound hosts for the spam ratio to be high enough.  Alumni
> forwarding systems are likely to have similar ratios.
> Joseph Brennan
> postmaster at columbia.edu
> ------------ Forwarded Message ------------
> Date: Tuesday, November 2, 2004 11:26 AM -0500
> From: AOL Postmaster <postmaster at aol.com>
> To: postmaster at columbia.edu
> Subject: Your Request ,,cs
> Your Whitelist request, with the
> confirmation code 1099325016-414428, has been denied.
> Request Denied.  Your member complaints are too high.  You may be sharing
> an IP address; contact your ISP to find out if this is the case.  You may
> also want to set up a Feedback Loop to monitor complaints.  To find out
> more about a feedback loop go to
> http://postmaster.info.aol.com/tools/fbl.html.  If you are having delivery
> problems, please contact the AOL Postmaster Help Desk at 888-212-5537.
> For more information on this request, please visit our website
> or call the AOL Postmaster Helpdesk at 888-212-5537.
> Thank You,
> AOL Postmaster.
> ---------- End Forwarded Message ----------
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