[unisog] RTIR (RT for Incident Response)

Guy Dickinson guy.dickinson at nyu.edu
Thu Dec 15 21:32:32 GMT 2005


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I forgot to mention that the creator of RT, Jesse Vincent, recently
published a book on the subject via O'Reilly. It was a huge help when I
set up RT here.

"RT Essentials" (Vincent, Spier, Rolsky, Chamberlain & Foley. O'Reilly
Press, 2005.)

Guy

Andy Johnston wrote:
> 
> Follow-up:
> 
> Thanks to everyone who put their $0.02 in about RT and RTIR.  Based on
> comments and review of the software, RTIR doesn't quite do what we would
> like it to do.  Rather than reverse-engineer and modify it, we've
> elected to put something together in-house that's more targeted to what
> we're after.
> Thanks for the help!
> 
> - Andy
> 
> Andy Johnston wrote:
> 
>> I've been asked to look into RTIR, from
>> http://www.bestpractical.com/rtir/, as an incident tracking system for
>> our internal use.  Does anyone have any experience with this package?
>> It's an offshoot of RT (Request Tracker) which we started to look at a
>> while ago.
>>
>>
>> Thanks,
>> - Andy Johnston
>>
>> _______________________________________________
>> unisog mailing list
>> unisog at lists.sans.org
>> http://www.dshield.org/mailman/listinfo/unisog
>>  
>>

- --
- ------------------
Guy Dickinson
NYU ITS Security
guy.dickinson at nyu.edu
(212) 998-3052

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