[unisog] Request Opinions on Anti-Virus Software

PaulFM paulfm at me.umn.edu
Tue Jun 7 13:33:29 GMT 2005

We used to use McAfee (which had really helpful features that I find our 
current and your previous major vendor lacking).  We switched a couple of 
years ago (Not my decision - Site license).  Look into the alerting features 
- I use to have  every machine send me an e-mail when it detected a virus 
(useful as users tended to ignore the warning on their desktop).

Anyway, once I had the system figured out - I was able to switch all 150+ 
desktops in a day (I had to develop my own installation method for Symantec). 
  And I think it should be even easier to switch back (if that need ever arises).

Alan Rothenbush wrote:
> On Monday 06 June 2005 13:41, Russell Fulton wrote:
>>On Mon, 2005-06-06 at 10:33 -0400, mark ferguson wrote:
>>>o There is a huge anticipated Help Desk/support cost in converting our
>>>  end-users to another product.
> I am right this minute going through the process of converting some 400 or so 
> Windows machines in the administrative departments I'm responsible for (which 
> includes a WHOLE lot of people who can fire me) from Symantec to McAfee.
> All of these machines are on Active Directory.  (To date, I've been able to 
> take a _very_ hard line on the subject of support; you do it my way, which 
> includes AD, or you manage it yourself and don't even think of calling with a 
> problem.)
> I was only loosely involved with decision of which AV product to purchase, a 
> seemingly strange decision, as I'm sort of the chief technical person around 
> here for such things.
> Frankly, I didn't believe there to be all that much difference between the 
> major vendors; none were perfect, all were going to let something slip 
> through.
> I felt my time was better spent planning for the inevitable outbreak, and 
> educating the users, such "education" also known as bullying, frightening and 
> outright threatening.
> However, no boss anywhere is going to buy the story that AV really isn't 
> required, and when the microcomputer store manager (the main purchaser of 
> volume software) came to me with the idea that he was going to licence McAfee 
> (as the price was enormously cheaper than our previous Symantec deal), I did 
> a bit of an investigation.
> I too was worried about the problems of changing something that so embeds 
> itself into the core of the OS, on so many machines.
> I found that McAfee offered a number of other "malware" protection tools over 
> and above the standard AV fare, one of which would have helped a poor user 
> just last week.
> And more importantly, I also found that McAfee will happily uninstall 
> Norton/Symantec AV as part of its install process, and that the whole install 
> can be configured to take place entirely unattended.
> All of the machines in my area of AD have a CRON job running such that they 
> all reboot between 1:00 and 3:00 AM.  Starting tonight, I will begin adding 
> the line
>   \\server\share\setupvse.exe
> to the startup script of these machines.  (OK, it's a more complex script than 
> that, but it could be just that simple.)
> I'm hoping that my initial fears about the size of the changeover problem may 
> have been unfounded; tomorrow, or perhaps Wednesday, we'll know.
> Alan

The views and opinions expressed above are strictly
those of the author(s).  The content of this message has
not been reviewed nor approved by any entity whatsoever.
Paul F. Markfort   Info/Web: http://www.menet.umn.edu/~paulfm

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