[unisog] AOL and forwarding

Hunt,Keith A keith at uakron.edu
Fri Oct 7 15:55:11 GMT 2005


> -----Original Message-----
> From: unisog-bounces at lists.sans.org 
> [mailto:unisog-bounces at lists.sans.org] On Behalf Of Joseph Brennan
> Sent: Friday, October 07, 2005 10:43 AM
> To: unisog list
> Subject: [unisog] AOL and forwarding
> 
> 
> We've had a few of these in recent months:
> 
> 
> 
> From: postmaster at aol.com
> Subject: AOL email concerns for columbia.edu
> To: undisclosed-recipients:;
> 
> Dear columbia.edu,
> 
> You are receiving this message via our automated "Report 
> Card" process (which helps analyze AOL's Internet inbound 
> mail) because our available data indicate that columbia.edu 
> has risen above the acceptable threshold for complaints:
> 
> *Complaint rate: 0.49%
> 
> ...
> 
> 
> 
> 
> We get the SComp reports, and almost all of the complaints 
> are about mail from outside the university, forwarded by our 
> users to their aol address.
> 
> We reject some 50% of mail as spam or virus.  Some colleges 
> do not reject spam at all, but just mark it, and if we did 
> that we'd be sending AOL even more spam than we do.
> 
> What are other colleges doing about AOL?
> 
> Or do we forward much more mail to AOL than most places?  One 
> reason we might is that we run an alumni forwarding service 
> on the main mail system.
> Alumni get as much spam as anybody but it's not balanced by 
> much mail from our own users, so their percent must be pretty high.
> 
> Joseph Brennan
> Columbia University Information Technology
> 

Do you get them sent to your scomp address? We actually had AOL
blacklist our mail servers and could only get removed by setting up that
scomp process. Once we did that we have been OK, but I am concerned if
they send these types of notices there 'coz I rarely look at them.

We tag a lot of spam but we don't (yet) throw any out. Most of what is
forwarded to AOL accounts is already tagged but that doesn't prevent the
users from reporting it. One slightly humorous twist is that when I have
checked the scomp reports, in addition to the already-tagged spam I see
a number of complaints about messages our administration insists on
sending to all students...

-- 
Keith Hunt  330.972.7968  keith at uakron.edu
Internet & Server Systems
The University of Akron 

  



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