[unisog] OT - e-mail for students

Peter Van Epp vanepp at sfu.ca
Fri Sep 2 20:59:02 GMT 2005

	We are around 20,000 FTE (some 45,000 accounts total) and have shell
access for sensible people to read mail, as well as POP, IMAP and webmail 
(which I think sucks the big one). The students overwhelmingly vote for web
mail (staff are more usually POP on their desktop machine).Our mail team (and
in fact most of our support staff) are off helping the mail person move and
troubleshoot major mail problems by cellphone from the moving truck today but
once they calm down from that I'll see it they would like to comment :-). I 
think we have been making local mods to a perl based web mail package.

Peter Van Epp / Operations and Technical Support 
Simon Fraser University, Burnaby, B.C. Canada

On Fri, Sep 02, 2005 at 03:46:02PM -0500, Ken Connelly wrote:
> Slightly off-topic, but please pass this on to a relevant mail admin if 
> you think appropriate.
> We're a mid-sized .edu (~13,000 students) and are looking for doing 
> something with their e-mail to improve performance and appeal.  Students 
> as a group seem to think a web-based client is the only way to deal with 
> their e-mail.  I disagree, but that's why I'm asking...
> I'm looking for experiences, good or bad, of admins who have done 
> student e-mail on a unix platform with a web-based client as the primary 
> (or even only) access to the mail.  We need reasonable performance and a 
> somewhat featureful client (folders on server, easily distinguish 
> seen/unseen messages, etc.)  If you can share what you've done in this 
> vein that was successful, great.  Or if you can give pointers as to 
> things to avoid, that would be appreciated as well.
> Answer directly if you (and the list moderators?) prefer.  Thanks!
> -- 
> - Ken
> =================================================================
> Ken Connelly Systems and Operations Manager, ITS Network Services
> University of Northern Iowa           Cedar Falls, IA  50614-0121
> email: Ken.Connelly at uni.edu
> phone: (319) 273-5850   fax: (319) 273-7373
> It's much more important to know what you don't know than what you do know!
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