[unisog] Computer tracking software

Brian Smith-Sweeney bsmithsweeney at nyu.edu
Tue Apr 4 14:39:25 GMT 2006

Valdis.Kletnieks at vt.edu wrote:
> On Mon, 03 Apr 2006 17:56:18 EDT, Brian Smith-Sweeney said:
>> Has anyone had any experiences with PhoneHome or other tracking software
>> they would like to share?
> No experience, but a relevant question:
> Does the software "phone home" to a server *you* control, or a server
> controlled by the vendor? 

Excellent question, and one that has been part of our evaluation
process.  PCPhoneHome *sort of* contacts an external server (the
vendor's), but only to relay mail.  It works by sending an email message
out to the user under certain circumstances (once a day, if the IP
changes, etc.)  Two of the questions I'm interested to get answered by
PCPhoneHome are 1) do they keep a copies of those emails, and 2) can we
reconfigure the software to use our servers.

I contacted their tech support  and am waiting to hear back.


Brian Smith-Sweeney      Sr. Network Security Analyst
ITS Technology Security Services, New York University
bsmithsweeney at nyu.edu

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