[unisog] Windows Live @ edu
Walsh, Alan J
alwalsh at indiana.edu
Tue Jul 17 21:49:45 GMT 2007
> Thanks for offering to answer questions.
> 1. Is the service free with advertisements? How much screen
> space does the ads take?
Always free. No ads for students - only alums, staff/faculty, parents,
etc. The ads are banners across the very top of the screen, about 1.5"
on my machine.
> 2. What is the quota and how is it enforced?
2GB. Not sure if they do enforce it or what happens when they do.
> 3. Is there any backup/restore option if a message is deleted?
No. It's in deleted items for a day or so, and then it is gone.
> 4. Are the advertisements targeted to keywords in
I don't think the ads are targeted. Policy is here:
> 5. Who do you call with problems? What is response time? 24/7
They do have a 24/7 support desk.
> 6. Assume spam/virus checking is included?
Yes, plus anti-phishing features.
> 7. Are certain attachments blocked?
> 8. How long can students keep the account once the
> graduate/drop out?
For as long as you like, although you are supposed to indicate that they
are no longer enrolled so that the ads get turned on.
> 9. How easy is it to get out of the service? How do you
> get the (gigabytes?) of old mail if you bring the
> service back in house?
I don't know contract details. Individuals can use the desktop client or
Outlook (see below) to migrate back and forth. For mass migration, I
know that there are ways to migrate data back and forth. I spoke to one
school who migrated all 11K users into the service over a weekend. This
is something you would want to ask for specific support.
> 10. Is IMAP and POP supported?
IMAP no, POP yes. They also have a desktop client for offline access and
for access to other mail systems, as well as a connector for Outlook.
Which is one way to avoid ads altogether.
> 11. What happens when students leave for summer
> and their quotes become overdrawn?
I don't know what would happen on an over quota situation.
> 12. Are there FERPA issues?
None that I know of.
> 13. Do you have options for campus-wide email
> distribution lists (all students, all faculty, etc.)?
> 14. Is there Exchange-type options - shared calendars, task lists,
> for Outlook users?
Shared calendar is definitely there, but no task list that I am aware
> 15. Who does the RIAA, Secret Service, etc. contact if they
> have questions about emails being sent from a student's address?
If you follow the standard implementation procedure then you will have
your MX records pointing to Hotmail. So theoretically the subpoenas go
to the vendor. I honestly don't know if anyone has ever experienced that
in real life. It would be interesting to find out.
> 16. Finally, why choose the Microsoft solution over the Google
I think that is something that each organization has to decide for
themselves, based on what they see as the best fit. Get more information
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