[unisog] off topic: mass emailing

Gerrit Bos gbos at uoguelph.ca
Wed Sep 22 14:08:09 GMT 2010

We got hit with some significant delivery outages last fall. We've been part of hotmail's " Junk Mail Reporting Partner Program" and have put some governors in place on outbound messages. That has saved us so far this year. 

Anecdotally, I think there may be an additional "This is Junk" issue related to the forwarding to hotmail addresses. Hotmail closes accounts after a period of inactivity (signing on to web client). I'm beginning to see Junk which would only be junk if the account was re-assigned, but a University account was still forwarded. As I said, anecdotal, because we don't follow up on anything that doesn't fit an abuse pattern. Anyone else run into this? Cheers!...Gerrit 

Gerrit Bos, 
IT Security Officer, PMO/CIO 
Email: gbos at uoguelph.ca 
Ph: (519) 824-4120 Ext. 53489 

> -----Original Message----- 
> From: unisog-bounces at lists.dshield.org [mailto:unisog- 
> bounces at lists.dshield.org] On Behalf Of Rick Hayter 
> Sent: 17 September 2010 19:04 
> To: UNIversity Security Operations Group 
> Subject: Re: [unisog] off topic: mass emailing 
> Thanks, Allan (for your comments AND for not sending the diatribe! :) 
> We haven't reached the spam level yet, but your right, it's something 
> to be concerned about. 

Quite a few UK universities hit the spam level surprisingly early when students or staff forwarded their mail off to a commercial webmail service, then found it easier to hit the (large, prominent) "Mark as spam" button than to find out how to get off the list. It doesn't take many of those to lose all communication with your potential students *and* alumni on Hotmail/Gmail/Yahoo/etc.: something that may be worth mentioning to those who are keen to do mass-mailings :-( 

Good luck 

> Take care, 
> -- 
> Rick Hayter, Director of Administrative Computing 
> University of Dallas, 1845 E. Northgate, Irving, TX 75062 
> 972-721-5227, <public key: rhayter at acm.org at pgp.mit.edu> 
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